Home Cimbria Customer Care Cimbria Service and Maintenance

Our team is ready to assist you

Dedicated customer service and lasting customer relationships are crucial focus areas for us. Therefore, we provide worldwide service by technicians with in-depth knowledge and extensive technical backup.

Additionally, we provide thorough training on Cimbria equipment for your operators and maintenance personnel and assist in establishing an on-site spare parts warehouse to further enhance your secure and stable supply, keeping your operation running.

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When you buy the best product, you get the best service

BENEFICI

BENEFITS

Regular replacement of wearing parts to ensure long lifetime and to avoid unnecessary production shutdown. Maximising profit by minimising downtime.

Regular replacement of wearing parts to ensure long lifetime and to avoid unnecessary production shutdown. Maximising profit by minimising downtime.
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SERVICE AGREEMENT

The service agreement is customized for the individual client and therefore includes elements especially adapted to your specific needs.

The service agreement is customized for the individual client and therefore includes elements especially adapted to your specific needs.
MANUTENZIONE E OTTIMIZZAZIONE

MAINTENANCE AND OPTIMIZING

During the service and maintenance visits, the service team will be of assistance with adjustments and advices which will improve the plant performance by increasing the product output.

During the service and maintenance visits, the service team will be of assistance with adjustments and advices which will improve the plant performance by increasing the product output.
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ON-SITE OR REMOTE?

For a number of our products we are able to offer remote service by logging on to the products system. Contact our After Sales Department to hear more about this solution.

For a number of our products we are able to offer remote service by logging on to the products system. Contact our After Sales Department to hear more about this solution.
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CONSULTATION

Cimbria staff members are the true experts of the Cimbria solutions regardless of the extent and complexity of the supply.

Cimbria staff members are the true experts of the Cimbria solutions regardless of the extent and complexity of the supply.
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SPARE PARTS

Ensure the highest performance, whether it is stand-alone equipment or complete processing lines, with the use of Cimbria’s original parts.

Ensure the highest performance, whether it is stand-alone equipment or complete processing lines, with the use of Cimbria’s original parts.

Optical Sorting

24/7 Optical Sorting Service is Always Available

At Cimbria, we understand the importance of uninterrupted operations. That’s why we offer a 24/7 optical sorting service to ensure your processing plants run smoothly and efficiently. Our dedicated optical sorting support and service experts are always ready to assist you in getting back to work quickly and effectively.

Learn about 24/7 Optical Sorting Service here

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Optimize Your Dryer

Customise packages to keep your dryer operating at peak efficiency

We’re dedicated to making sure your Cimbria dryer runs at its best. That’s why we’ve created a range of service packages to help you maintain optimal efficiency and reliability.

Learn About Dryer’s Service Packages

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Your Partner Beyond Project Completion

Unmatched Aftercare, Expert Support, and Continuous Optimization

We are dedicated to your ongoing success beyond project completion. Rely on us for unmatched aftercare, expert support, and continuous optimization. 

Learn more about Cimbria Complete here

Going Beyond Project Completion

Keep Your Facility Running Smoothly with a Preventive Maintenance Plan

Unplanned downtime for processing equipment can be costly in terms of lost productivity. Implementing a comprehensive proactive maintenance plan is essential to maximize uptime and ensure your facility operates efficiently.

By prioritizing preventive maintenance, you can maintain high productivity levels to meet customer demand and uphold quality standards. Here are some key benefits:

  • Reduced Downtime: Early detection and resolution of potential issues keep your facility running without unexpected interruptions.
  • Cost Savings: Preventive maintenance lowers repair costs and avoids the high expenses associated with emergency repairs.
  • Increased Equipment Lifespan: Regular upkeep extends the life of your equipment, delaying the need for costly replacements.

Our experts are ready to provide valuable advice on maintaining top performance for your Cimbria equipment.

You are welcome to contact us for advice on preventive maintenance.

Start your journey with Cimbria today

Want to know more about how our complete processing solutions can help grow your business?

Fill in the form, leave a note about what you would like to talk to us about, and we will get in touch with you.